FAQ

Our standard method of shipping is via USPS Priority Mail and the rate is $6.95 per order. We also offer UPS 2nd Day Air starting at $18.00, and Next Day Air starting at $35.00 and the fee goes up depending on order size for UPS.

Yes, we ship via USPS Priority Mail or UPS, whichever is the best rate. The consumer will be responsible for any and all taxes, duties, etc. in Customs.

Yes. We will find the best rate via either USPS Priority Mail or Express Mail, or UPS and advise the consumer as the rate will be more than our $6.95 standard rate on the website. Consumers will have to call their orders in and supply credit card information. The consumer will also be responsible for any and all taxes, duties, etc. in Customs.

Yes- Our standard shipping is via USPS Priority Mail.

Yes, you may place your order via the phone. Our customer service number is (847) 783-5900 x107. M-F 7:30 a.m. to 4:00 p.m. Central Time. Please have your credit card ready for payment. We do not accept checks at this time.

We do not gift wrap, but you can send your order as a gift. For gift orders indicate in your special instructions that your order is a gift, this way processing won’t include a copy of the invoice, but a copy of a packing list. Your invoice will be mailed to your billing address.

All Panther vision Products come with a no hassle, Limited Lifetime Warranty. See Our Guarantee section on the website.

Yes. Different products are available at different retailers so please call 847-783-5900 x107 so we can point you to the right retailers.

Yes, call 847-783-5900 and dial extension 104, 102, 116 or 118 to get set up.

Yes, call 847-783-5900 and dial extension 104, 102 or 116 to get set up.

Yes- Before washing, remove batteries. Hand wash warm, separately. No bleach. Line dry for at least 24 hours. Replace batteries when dry. Do not iron. Do not dry clean.

Batteries in thecapare located behind the sweatband and batteries of thebeanieare located inside the beanie towards the back inside the cut hole.

Because of the variety of our products, please call 847-783-5900 x107 to let us know which product you have so we may give the correct instructions.