How many heat settings does it have?
Four, so you can match the warmth to the weather.
How long does it stay warm?
Up to 7 hours on a full charge.
How do I charge it?
With the included USB-C cable. A full charge takes about 4.5 hours.
Does it heat while charging?
No. The leash does not heat while it is charging, so charge it before your walk.
Is a wall adapter included?
No. The box includes a USB-C charging cable, not a wall adapter.
Is it waterproof?
Yes. It is rated IP67 waterproof for rain, snow and slush.
What size dog is it for?
Dogs and breeds up to 250 lbs.
Can I hold it with gloves on?
Yes. The no-slip silicone handle stays comfortable in hand even with gloves on.
How long is the leash?
6 ft of heavy-duty nylon with a tangle-free swivel clip.
What colors are available?
Red, Blue and Black.
What is your return policy?
Unused products may be returned for full credit (less shipping) or exchanged within 30 days by sending the item(s) to us prepaid, as originally purchased, with all packaging included. See our Return Policy for details.